Customer Support

At Elite Walk Footwear, we are committed to providing you with a seamless and satisfying shopping experience.

 

Shipping Policy

Delivery Across Bangladesh: We deliver to all locations within Bangladesh.

 

Delivery Charges:

Inside Dhaka: 100 BDT

Outside Dhaka: 150 BDT

Delivery Timeframe:

Inside Dhaka: 2-3 business days

Outside Dhaka: 4-5 business days

Order Tracking: Customers can track their orders through our partnered courier websites.

Return & Exchange Policy

Open Box Policy: Customers can check the product in front of the delivery agent at the time of delivery. If there’s an issue, you can return it immediately to the delivery person.

After Delivery: Returns are not accepted after delivery is complete, except for specific conditions approved by customer service.

Payment Options

We offer multiple payment options for your convenience:

Cash on Delivery (COD)

bKash

Nagad

Bank Transfer

For any further assistance, feel free to reach out to us via our contact page or social media.

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